Privacy Policy

Your trust matters to us.

At Dreemo, your privacy is not a box we check — it’s a promise we keep.
Every action we take, from how we process payments to how we store data, is designed around one belief:
your comfort and confidence are inseparable.

Information We Collect

We collect only what’s necessary to provide you with a smooth, personalized experience:

  • Your name, email, shipping address, and payment details when you place an order.

  • Basic analytics data (such as page views and time spent on our site) to understand how visitors use Dreemo Sleep.

  • Optional information you share with us when you contact support, subscribe to updates, or complete a survey.

We never collect data that isn’t relevant to your shopping experience — and we never sell or rent your information.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Communicate about order status, shipping, and support.

  • Personalize product recommendations and offers.

  • Improve the performance, layout, and functionality of our store.

  • Maintain secure transactions and prevent fraudulent activity.

Every use of data is guided by purpose, not exploitation.

Payment Information

All transactions on dreemosleepwellness.store are processed through Shopify Payments, PayPal, Shop Pay, Amazon Pay, and USTC (USD Stable Coin) using secure, encrypted connections.
We never see or store your complete payment details — they are processed directly by certified payment providers under strict PCI-DSS compliance.

Cookies & Analytics

We use cookies to make the website function smoothly, remember your preferences, and provide personalized content.
These may include:

  • Session cookies for basic functionality.

  • Preference cookies to remember your settings.

  • Analytics cookies (Google Analytics, Shopify data) for site improvement.

You can disable cookies anytime in your browser settings, though certain features may not function as intended.

Email & Communication Preferences

When you subscribe to our mailing list or make a purchase, we may send updates about orders, promotions, or care guides.
You can unsubscribe at any time with a single click at the bottom of any email — no endless confirmations, no hidden steps.
We respect your inbox as much as your privacy.

Data Security

All personal data is stored on secure servers protected by industry-standard encryption and firewall technology.
We continuously monitor for vulnerabilities and follow Shopify’s built-in compliance standards to ensure your data remains private and safe.

In the rare event of a data breach, affected users will be notified promptly, along with all steps we’re taking to resolve it.

Third-Party Services

Some third-party tools may collect information necessary to support transactions, analytics, or shipping.
These may include:

  • Shopify (e-commerce platform)

  • PayPal, Shop Pay, Amazon Pay, USTC (payment gateways)

  • Klaviyo or similar services (email communication)

  • Global carriers (shipping + tracking updates)

Each partner adheres to GDPR and CCPA privacy regulations, maintaining the same level of care we expect from ourselves.

Your Rights

You have the right to:

  • Request a copy of your personal information.

  • Ask us to correct or delete data we hold about you.

  • Withdraw consent for marketing communications at any time.

To make a request, email support@dreemowellness.store
We handle all data requests within 7 business days.

Children’s Privacy

Dreemo does not knowingly collect personal information from anyone under the age of 13.
If a child has provided us with personal data, please contact us immediately, and we will delete it from our system.

Policy Updates

We may occasionally update this policy to reflect changes in technology, regulation, or our internal practices.
Any update will appear on this page with a new “Last Updated” date.
Continued use of our site after changes means you accept the revised policy.

Contact Us

For privacy concerns, data requests, or general questions about how we protect your information, reach us anytime at:
support@dreemowellness.store  

Calm design, honest service, private by default — that’s how we build trust.